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Optimising decisions and delivery Modernising Government

Effective government considers how policies are implemented and the structures that support them. By redesigning how government organisations make decisions, embrace technology and collaborate across boundaries, we can create a more responsive, innovative system that delivers the outcomes that matter most to the public.

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Who we work with

We’re committed to delivering government transformation from within, ensuring they are designed to face future challenges.

What we do

Managers From Bradford

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Managers From Bradford

When user-centred design policies aren’t effectively implemented at scale, their impact on public service delivery is limited. We’re committed to understanding and redesigning the internal processes that underpin digital change. With these foundational elements, we can help integrate technology and set up your team for long-term success.

Understanding the people within Government is key to creating change. We consider how decisions are made, how technology and data can empower decision-makers and how to nurture a culture that supports innovation and risk. By enabling better decision-making at all levels, we help government organisations become more agile and responsive.

Government challenges don’t stop at departmental boundaries and neither should solutions. We work within existing delivery systems and across departmental boundaries to join new voices and perspectives. Prioritising the user and fostering collaboration creates holistic and effective solutions.

Efficiency is critical in government, but it should never come at the expense of doing the right thing. We help local and central government bodies save time and money by deploying automation and AI effectively and responsibly. Our expertise in ethical practices ensures that technology serves public needs and supports the long-term goals of your team.

Defining Impact

Dismantling barriers to effective government

Within government, decisions are often made at the wrong level. They’re overly centralised, risk-averse and disconnected from data-informed insights. Although user-centred design policies are in place, they aren’t always effectively translated into large-scale testing and delivery, limiting their potential to achieve the desired outcomes for the public.

We specialise in government transformation -  rethinking how government bodies are designed and behave, prioritising better decision-making, inspiring innovation and ensuring that policies translate into tangible results. Our strategy goes beyond technology - we look into the internal processes and human factors behind government operations.

Real stories, real change

Dan Mitchell

Programme Lead, Department for Education

"Working with TPXimpact was an absolute pleasure; the team fitted into the ways of working within the directorate and delivered the outcomes on time and within budget."

Test Manager

DVLA

"The behaviours and approach of your Project and Technical resources should be seen as an exemplar as to how external delivery teams integrate with wider delivery programmes."

Programme Manager

Department for Education

"What a pleasure to work with you and your team, I already had TPXimpact in high regard but your team knocked it out of the park!"

Discover our impact

Explore how our innovative solutions in government transformation have delivered change for citizens.

DVLA Transformation

Delivering a modern, transformational technology programme

The DVLA wanted help to deliver its Future State Data Architecture programme - a transformational technology programme to enable the agency to provide modern services to millions of adults in the UK.

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Delivering complex ICT change for the Welsh Government

In 2018, Welsh Government (WG) signed a contract with us as its Cloud Transformation Partner to support the organisation from both a strategic and delivery perspective through a complex ICT change initiative.

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Enhancing data reporting with the UK Health Security Agency

Creating a prototype with the UK Health Security Agency to provide interactive, contextual data that supports better ways of working.

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Meet the team

Meet the team behind our transformative solutions and innovative approaches across government sectors

Thomas Kohut

Principal Partner

"Digital and technology is the context for the implementation of nearly all policy - government organisations do amazing things and it's a privilege to support them in making policy work better."

Jessica Ferguson

Senior Partner

"I love to work on varied, complex problems, bringing together multidisciplinary teams and specialists to deliver policy and service design as solutions for people including civil servants and citizens."

Work with us

Let’s work together on transforming government. Please fill out the form and our team will get back to you.

Jessica Ferguson Illustration

Work with us

Let’s work together on transforming government. Please fill out the form and our team will get back to you.

Jessica Ferguson Illustration