INSIGHT HUB
Chatbots in the age of AI
10 October 2025 Design
We helped a financial services provider improve their bot by fixing fragmented, ungoverned content.
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What's the future for open data in the UK?
18 September 2025 Technology & data
A decade ago, the UK was a leader in open data, but its prominence has faded. We examine why the focus has shifted and what the future holds for the role of open data in the public sector.
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NHS Ten Year Plan review
17 July 2025 Organisation strategy & design
The NHS 10 Year Plan promises digital transformation & better care, but workforce, funding & data barriers risk delaying its ambitious vision.
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What we've learned about designing citizens' assemblies on climate change
23 January 2024 Community engagement
Hannah shares some learnings based on her experience designing citizens' assemblies on climate change, and how she’s implemented them recently in South Yorkshire
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Low code vs high code in data engineering
05 August 2025 Delivery
Explore the pros and cons of low code and high code approaches in modern data engineering. Learn where each fits best within the medallion architecture.
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