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Annual report and accounts

Welcome to our annual report for the financial year 2021-22

"I’m really pleased to present our results for the first time as TPXimpact, showcasing our new name, our new brand, and all the exciting new opportunities that lie ahead for us as an organisation. It’s also a further chance for me to tell you about why we underwent this change."

Neal Gandhi

CEO TPXimpact

Our story

In July 2021 we made the decision to bring our 16 transformation specialists together to deliver world leading services to meet the growing needs of organisations in new ways.

End-to-end digital transformation

If IT systems are holding our customers back, if their processes are getting in the way, or if they just think things could be better but not sure how — we can help.

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Why we're here

We drive fundamental change in approaches to product and service development, delivery and technology. Equipping our teams to deliver quickly and decisively through an approach we call Autonomy with Responsibility.

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How we work

Our agile, multidisciplinary teams work in the open, focusing time and energy where it adds the most value, and challenging you to explore new perspectives. We’ll provide a dedicated team of lead consultants, strategists, creatives and technologists to deliver for your project.

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Our reach is growing

Like many organisations, we’ve taken on a hybrid approach, using regional hubs and remote working to ensure the continuity of our services for our clients and allow our staff the flexibility to choose the right environment for them. We have 9 regional hubs across London, Manchester, Canterbury, Bristol, Cardiff, Leeds, Chesterfield and Edinburgh, as well as additional operations in the Nordics and Bulgaria.

Who we work with

We support the public, private and third sectors with their digital transformation journey, creating solutions that are future ready.

Expertise across all areas

Working in partnership to deliver impactful work 

This includes work across a diverse range of clients and causes, from start ups to global organisations.



Our vision is to deliver impactful, sustainable digital outcomes that make a positive difference to how individuals and society experience the world.


Sub sectors

Over the past 14+ years we’ve worked with hundreds of public, third sector and not for profit organisations to support and deliver complex products, projects and programmes.

The UK Software and IT Services Industry

Our new business model

Last year we made the decision to incorporate all of our operating businesses into a single integrated organisation; TPXimpact. By bringing together expertise from across the different companies, we were able to develop a new simplified operating model.

Designed to support and service clients in an agile way, without the red tape, bureaucracy and approval gateways seen at many of the heritage consulting firms. In the new operating model, we deliver work for clients through our Consulting, Digital Experience (DX) and International divisions. These divisions are supported by a small number of shared business enablement teams.

Our divisions

Growth strategy and acquisitions

Our ESG Report

"We have been able to take a step back and examine whether our systems, processes and behaviours are helping to set us apart as a purpose led business that is truly delivering value to all of our stakeholders. 
Our response has been to double down on our commitment to our people, planet and community. 
You can see this through our new industry-leading employee value proposition, our submission to become a certified B Corp and formally changing our structure so that we’re accountable to all stakeholders. 
As we grow, we have greater leverage and more opportunities to create social impact. However, the scale of responsibility to ensure that our operations are being run in a way that net positive to our people, environment and communities also increases exponentially." 

Bryony Wilde, Purpose Director

Our services

Design Design tag

We’ll help you apply design thinking to understand your problem and your users’ needs so you can find the best way forward. Solve specific challenges and discover opportunities to transform your organisation across strategy, structure, services and ways of working.

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Our values

  • Green Star


    We trust our teams and empower them to make their own decisions. Our positive work environment supports personal and professional growth and respects work-life balance.

  • Green Star


    We give people the flexibility and support they need to thrive. We are conscious of the impact of our actions and are accountable to all our stakeholders.

  • Green Star

    User centred

    We use design approaches to put people at the heart of everything we do. Our constant focus on users ensures we always meet their needs and solve their problems.

  • Green Star


    We work in partnership with our clients, listening and challenging to get better outcomes.

  • Green Star

    Lasting impact

    Positive change, for the long term. We'll share our skills and set your teams up for sustainable success.

  • Green Star

    Community action

    Our people donate hundreds of hours to community action each year, and we donate 1% of our time and profits to charitable organisations.

Our work

How we're delivering more for individuals, organisations, communities and society.

Democratising Heritage Collections Durham

Improving accessibility across heritage collections with Durham County Council

How we helped Durham County Council democratise heritage by opening up archives and improving interactivity for The Story, Durham

Helping Wales & West Utilities bring energy to people's homes

How we helped Wales & West Utilities to work out where to lay gas pipes quickly and efficiently, by building their own bespoke software.

“Becoming better digital professionals” — Agile website delivery at the University of Dundee

How we helped the University of Dundee to adopt agile delivery methodologies and build a robust new website.

Get in touch

The possibilities to reimagine what you do have never been more exciting. If you need support finding a way forward, we’d love to chat about how we can help.