Billy Joel wrote the song ‘New York State of Mind’ after returning to New York City from LA. The lyrics and emotion of the song paint a picture of how much he loves the city. New York has always been a part of who he is, even when living in Los Angeles. He’s always been tuned in to the fast pace, the hustle of the streets and the idea that anything is possible— a New York state of mind.
Moving to a design mindset
At TPXimpact, we often about the importance of moving teams and individuals to a design mindset. Taking a design led approach is how we focus on delivering the highest quality services that have a lasting impact on all.
Most importantly, a design mindset helps us focus on people. It’s how we reframe problems, enabling us to imagine future scenarios that will require new types of service and business models to deliver improved outcomes.
If our mindset is how we respond to our immediate surroundings and work, a design mindset means asking different types of questions and requires a different set of responses to the challenges we face.
This is how I would describe moving to a design mindset. And, as importantly, where this means we are moving from.